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Bylaw Enforcement Division

Bylaw Inquiries • Phone: 604-820-3727 • Fax: 604-826-7951

The Bylaw Enforcement Division of the Development Services Department is responsible for administering and enforcing the various regulatory bylaws of the Municipality. Some of the areas of responsibility include:  complaints, parking enforcement, and licencing.

The Bylaw Enforcement Division seeks to gain compliance with municipal regulatory bylaw requirements through a variety of methods, including: community education, voluntary compliance on a case-by-case basis, and formal legal proceedings (such as tickets) if voluntary compliance is not achieved. For traffic violations, tickets may be issued without a previous warning. Drivers are expected to familiarize themselves with all street, traffic and parking laws and regulations within the District of Mission.

Enforcement of the District of Mission bylaws is generally a complaint generated system, with the exception of imminent life safety issues.

Good Neighbour Guide

Upholding our community standards is the shared responsibility of all Mission residents. You can contribute to our community’s well-being by knowing your responsibilities as a resident, property owner or tenant. The District is pleased to provide you with this guide, containing valuable information relating to your home and neighbourhood. This guide is an overview of frequently referenced bylaws, which set a minimum standard for neighbourhoods and help to ensure that all Mission residents live in a safe, clean, and healthy community.

The most commonly asked about bylaws in Mission are included in the guide. This guide explains, in plain language, regulations relating to residents’ homes and neighbourhoods.

To view the by-law guide online, click here.

To read the full, technical description of each bylaw, please visit mission.ca/bylaws.

Additional information relating to bylaw enforcement can be found by clicking on the tabs below.

Bylaw Complaints

The District’s Bylaw Complaint Procedure outlines a standardized approach in order to ensure investigations are prioritized in a uniform way, as well as to ensure a fair and efficient complaint process.

Complaints involving an alleged violation of the District of Mission bylaws must be received in writing and contain the signature of the complainant. The complaint may be made by letter, email, or on the District of Mission Complaint Form .

The District will, upon request, email, fax, or mail a complaint form to the complainant.

*Complaints that require immediate investigation to preserve life or to address immediate health or safety violations may be made verbally.

Required Information
The written complaint must include the following information:

  1. Name of the complainant
  2. Address and telephone number of the complainant
  3. Exact address of location of offense (we are unable to attend complaints based on description of a house or area).
  4. Detailed description of complaint (include description and licence plate number of vehicle if applicable)

The Municipality will not accept anonymous complaints. The Bylaw Enforcement Division keeps the identity of every complainant confidential, unless the complainant has agreed to be identified, or it is necessary to provide court evidence.

Dogs
Complaints involving barking dogs or roaming dogs are addressed by the Fraser Valley Regional District’s (FVRD) Community Animal Response & Education (CARE) Centre.  Animal Control staff are available six days a week, Monday to Saturday from 8:30 am to 5:00 pm. To report an animal control issue or to lodge a bylaw complaint, please call 1-844-495-CARE.

To report a dog attack in progress after regular business hours, please call your local police department.

Complaint Responses
If there is a contravention of District bylaws, a bylaw enforcement officer will work with the person responsible to remedy the situation.

The Bylaw Enforcement Officer investigating a complaint will update the complainant as soon as practical on the status of the complaint and the action that is intended to be taken.  In all cases, the bylaw officer will contact the complainant prior to closing the file.

The District appreciates your patience in bylaw enforcement matters.

Enforcement Methods

The Bylaw Enforcement Division seeks to gain compliance with municipal regulatory bylaw requirements through a variety of methods, including:

  • Community Education (this includes posted signs)
  • Voluntary compliance on a case-by-case basis
  • Issuing a fine using the Municipal Ticket Information

*Please note health, safety, or liability concerns necessitate more immediate action.

The District of Mission appreciates your patience during our bylaw enforcement process.

Parking Enforcement

General guidelines regarding parking/traffic enforcement are contained within Traffic Bylaw 1698-1987. Tickets may be issued for a traffic violation without a previous warning. Drivers are expected to familiarize themselves with all street, traffic and parking laws and regulations within the District of Mission.

Parking Enforcement Pilot Project
June 1, 2017 – September 30, 2017
Parking enforcement supports the overall strategic goals of the District for coordinated delivery of our services to our citizens, for enhanced lifestyle opportunities and community health, and for improved public safety.

A four-month parking enforcement pilot project launched on June 1, 2017 in order to increase awareness and enforcement of parking regulations in problem areas including: downtown Mission, municipal parks, construction sites, laneways, cul-de-sacs, along the waterfront area, and at the Leisure Centre.

Over the summer, enforcement staff will be patrolling these problem areas during the evenings and on weekends. Duties of the enforcement staff include:

  • enforcement of on and off-street parking regulations,
  • resolution of citizen complaints, and
  • arranging the towing of vehicles that are parked unsafely or in violation of the Traffic Bylaw 1698-1987.

While fines may be issued, the overall goal of the project will be to encourage compliance, and not the generation of revenue.

Downtown Parking Violations
Vehicles found to be parked in violation of the provisions of the Traffic Bylaw 1698-1987 may be ticketed and/or subject to towing. Map of the Downtown Parking Areas

Disabled (Handicapped) Parking Zone Violations
Vehicles parked within a disabled parking zone without displaying a valid disabled person’s parking permit may be ticketed and/or subject to towing.

Parking in a Unsafe Manner
Where, in the opinion of a person responsible for enforcement, a vehicle is found to be parked unlawfully and in an unsafe manner, the vehicle may be ticketed and/or subject to towing.

Unpaid Parking Tickets
In areas other than the Downtown area where a vehicle has two outstanding parking violations and is found to be in violation again, the vehicle may be ticketed and/or subject to towing.  As long as two tickets remain outstanding, the vehicle shall be subject to towing each time it is found in violation.

How to Pay or Dispute Municipal Tickets

How to Pay a Municipal Ticket

By mail, by sending a cheque or money order (payable to the District of Mission, in Canadian funds) to the:

District of Mission
8645 Stave Lake Street, Box 20
Mission, BC V2V 4L9

The payment must be accompanied by a copy of the front side of the ticket or a note giving sufficient information to identify this ticket, including:

  • the ticket number
  • your full name and mailing address
  • the date of the offence and the bylaw name and section of the offence

NOTE: Do not send case in the mail.  A receipt will not be sent back to you.

In person, at the District of Mission during regular business hours (Monday to Friday 8 a.m. to 4:30 p.m.).  Present a copy of the ticket along with payment.

If the fine is not paid or the allegation contained in this ticket is not disputed within 14 days from the date of service of this ticket, you will be deemed to have pleaded guilty to the offence charged and the fine amount will be immediately payable.

How to Dispute a Municipal Ticket
If you dispute the allegation contained in this ticket, you or your agent will have to attend the Provincial Court of British Columbia for a hearing.

By mail or hand deliver the written dispute to the:

District of Mission
8645 Stave Lake Street, Box 20
Mission, BC V2V 4L9

The notice of dispute should contain the following information:

  • the ticket number
  • your full name and mailing address
  • the date of the offence and the bylaw name and section of the offence

Note: If you do not provide these details, the notice of dispute may not provide sufficient information, and you may be deemed not to have disputed the described offence.

If you wish to dispute the ticket, you have 14 days from the Date of Service shown on the face of the ticket to deliver, have delivered, or mail your notice of dispute.  Your notice of dispute must be postmarked on or before the 14th day from the date of service of this ticket.

After the Notice of Dispute has been received, you will receive notice in the mail from the Provincial Court Registry informing you of the time and location of your hearing. If you do not attend the Court on the indicated date, the ticket will be treated as not disputed, you will be deemed to have pleaded guilty to the offence charged, and the fine amount will be immediately payable.

Regulations and Forms