Sewer Backups

In spite of the Municipal Staff best efforts sewer backups can occur. The seriousness of the backup will often determine the District of Mission’s response.

1. If you encounter one or more slow draining plumbing fixtures (toilet, sink, bathtub etc.) in your home or place of business you should contact and employ a plumber to investigate and attempt to correct the problem because in most cases the problem is either internal or within your property.
2. If you have a complete blockage, no draining of your plumbing fixtures you should again contact and employ a plumber to investigate and attempt to correct the problem but should also contact Public Works by calling the emergency phone number shown on this page and advise us of your situation. Municipal staff will begin inspecting the municipal sewer system for possible causes. In most cases the blockage is internal or within your property and failure to call the plumber will likely result in a delay in restoring use of your facilities. Municipal staff will advise you on the results of their inspection of the municipal sewers but will not investigate nor attempt to correct problems on your property.
3. If you experience sewage flowing up from fixtures, you should contact Public Works immediately by calling the emergency phone number shown on this page and advise us of your situation. In this very rare situation it is likely the sewer main is blocked and Municipal staff will respond and begin inspecting the municipal sewer for possible blockage.

With any sewer backup there is the potential for property damage. The residents should immediately take whatever reasonable steps are necessary (and possible) to minimize the damages; like:

• Moving valuable items to a location where they’re not subject to being damaged by backing up sewage.
• Seeking help immediately from a licensed plumber.