Check mission.ca/COVID-19 for the latest information and service updates as we respond to COVID-19.

Municipal Utilities

Sub-Menu

Municipal Utilities

Utility Invoicing Inquiries • Phone: 604-820-3718 • Fax: 604-826-1363

 
Water is a Precious Commodity

We owe it to ourselves to use this resource wisely and to  minimize waste.  Due to high peak demands in the summer, water restrictions are implemented each year.  Watering restrictions will ensure that Mission residents continue to have a high quality water supply capable of supporting a growing population.

The City of Mission provides for the water distribution, sanitary sewer conveyance, and curbside collection of refuse and recycles and compost to its residents within the water, sewer and refuse collection areas.

For those residents who are serviced by these municipal utilities, there is currently a flat rate charge, for each utility, included on the annual property tax notice.  For residents outside the refuse collection area, there is a rural recycling fee included on the property tax notice.

Metered

Starting January 2022, residential water meter bills will be mailed out quarterly

Residential Customers

All single-family homes built after November of 2009 were installed with a water meter, and these homes are charged water and sewer fees based on their water consumption. Residential meters are read annually near the end of September and due in November.  Any unpaid meter invoices as of December 31st will have that amount moved onto their property taxes as arrears.  The last annual residential metered utility bill (for water and sewer) was read the end of  September, and should start arriving in your mail boxes the week of October 18th, with November 15th as the due date.

Starting January 2022, water meters will be read and billed every three months (see schedule below).  Quarterly billing will enable quicker leak detection, allow customers to tract their water usage and see seasonal changes.

Business Customers

Mission businesses are also on a metered system, with metered utility invoices (for water and sewer) billed quarterly.  View the flat and metered rates.

Schedule of Quarterly Water Meter Billing Dates
Meter Read Date Approximate Billing Date Due Date
December 31 January 10 February 15
March 30 April 10 May 15
June 30 July 10 August 15
September 30 October 10 November 15

Payment Options

Metered invoices can be paid:

  • Via your financial institution’s on-line banking site.  Add “District of Mission – Utilities” as a “payee” (see examples below).
    Your meter account number is your Payee account number

Only Utility Payments can be paid using the “Utilities” Payee option
and
Only Tax Payments can be paid using “Taxes” Payee option

  • Via Canada Post, cheques only (please mail at least 10 days prior to due date)
  • Municipal Hall drop boxes, located at the north and south entrances, cheques only please
  • In person at the Municipal Hall, lower floor cashiers (accept cash, cheque, or debit)
  Financial Institution “Payee” Name
Coast Capital Savings Mission District Utilities
        RBC District of Mission – Metered Utl.
Scotiabank Mission (Dst) Metered Utility
TD Bank Mission (District of) Metered Utilities
  Westminster Savings Credit Union Mission, District of Utilities
PC Financial Mission (District of) Utility
Simplii Financial Mission (District of) Utility
  Prospera Credit Union District of Mission Utilities
  Aldergrove Credit Union Mission – District of – Utilities
CIBC Mission (District of) Utility

*Mission became a City in 2021.  Not all Financial Institutions have updated their labels.  Please look for “Mission” and “Utility” in the name/label.

Review Request

If your water meter bill is unusually high and you have ruled out all high consumption possibilities, you may request a review . Applicable fees may apply.

To request the review, please complete the Review Request Form.

Drainage

During the 2016 budget discussions, Council approved the establishment of the Drainage System as a user-funded utility, similar to the water, sewer and waste management utility systems.  Historically, drainage related costs have been funded as part of general taxation revenue.  To implement this change in 2016, municipal property taxes will be reduced and replaced with a drainage charge.