The three primary functions of the Mission Fire Rescue Service, emergency response, fire prevention, and emergency management are carried out by 19 career staff as follows, along with 75 Paid on Call Firefighters who work out of three fire stations strategically located with the boundaries of the City:
- Fire Chief, Emergency Planning
- Assistant Chief, Operations & Training
- Assistant Chief, Fire Prevention
- Director, Emergency Support Services & Emergency Planning
- Fire Inspector/Educator
- 4 Fire Platoons each with one Captain and two Career Firefighters
- Administration office with one Assistant and one Clerk
Fire Station No. 1 on 7th Avenue acts as headquarters and provides administrative and logistical support for all stations. Fire Stations 2 and 3 are completely staffed by paid on call members with a District Chief in charge.
Mission Fire Rescue Service responds to approximately 2,500 calls per year, dispatched from E-Comm. These calls include:
- Medical Calls
- Static Water Rescues
- Low-Angle Embankment Rescues
- RCMP Assist
- Hazardous Materials Operations
- Motor Vehicle Incidents
- Public Service Calls
- All personnel train to the NFPA 1001 Professional Firefighter Standard according to the British Columbia Office of the Fire Commissioner playbook.
- All personnel receive 120 hours of recruit training prior to being assigned to a company, and also serve a one year probationary period.
- All personnel are trained to the Medical First Responder Level III.
- Regular training consists of four two-hour sessions per month.
- All personnel attend Spring and Fall four-hour practical training sessions in Maple Ridge each year.
- Duty Crew equipment checks are carried out each Sunday.
- Standby Crews provide weekend coverage during peak holiday periods.
The Department conducts inspections and investigations, as well as responding to complaints and questions from the public.
The Mission Fire Rescue Service carries out a variety of educational programs utilizing a combination of career and paid on call staff. These programs include, but are not limited to:
- Fire Safety Education (Kindergarten to Seniors)
- School programs
- Fire Station tours
- Fire extinguisher training
- Fire safety displays
- Fire Prevention Week activities
- Social media content