The following safety measures apply to all:
- Please wear a mask while visiting all District facilities;
- Practicing good hygiene – hand hygiene, avoid touching your face, respiratory etiquette;
- Staying home and away from others if you are feeling ill;
- Maintaining physical distancing;
- Considering the use of non-medical masks when physical distancing cannot be maintained; and,
- Do not share any equipment with others.
For complaints about social distancing and self-isolation, call: 1-888-COVID19 (1-888-268-4319)
Access to building from the North entrance only.
There is a limit of 3 people in the lobby,and only 1 person per department at a time. Please consider phone or email to avoid line-ups.
- The facility is open to patrons that are registered in activities only.
- The reception office is available at 604-820-5350 ext 0 or via email from 5:30am-8:00pm (Mon-Fri); 7:00am – 5:00pm (Sat-Sun).
- Masks are required for entry into the facility and going to and from registered activities. Screening will take place by facility host at entry.
- The weight room remains open. For more details click here.
- The pool is now open. For more details click here.
- Fitness Classes continue with safety protocols in place. For more details click here.
- Club Kids continues to run in the elementary schools with safety and licencing protocols in place.
- Youth staff are doing outreach work including online/virtually. They will continue, weather permitting, to provide outreach at the skate park.
- Several community sport groups have worked with the Department on Return to Play Safety Plans.
- Select swimming lessons will be available in February. Follow mission.ca/leisure for registration details.
Closed at this time until Feb. 5, 2021.
Please note: The occupancy limit is 1 person in the lobby at a time.
Fire Rescue Services
Please note: The occupancy limit is 1 person in the lobby at a time.
- Harbour Avenue
- Stave Lake
Not accepting cash at this time; debit or credit only.
Hours – Monday – Saturday 10:00 – 5:00 pm.
Occupancy Limit – 30 people
FVRL Express service available
- Disc Golf
- Tennis Courts
- Lacrosse Box
- Basketball Courts
Recreational use only.
Closed for the season.
Stave Lake & Hayward Lake Recreation Areas
Please remember to practice social distancing on the trails.
Links & Resources
BC Centre for Disease Control:
The Provincial Health Officer maintains an up to date website with comprehensive information regarding the virus, its symptoms, how it spreads, how to protect yourself and family, etcetera: BCCDC
This site also contains information for schools, childcare, self isolation and testing.
Health Canada provides updates on the outbreak, travel advice, symptoms and treatment, etc: Health Canada
Information for Travelers:
The Government of Canada issues Travel Health Notices at this site: Travel Notices
- BC Centre for Disease Control channels to follow:
- Twitter: @CDCofBC
- RSS Feed
- Public Health Agency of Canada
- World Health Organization Situation Reports
- Speak to someone:
- Novel Coronavirus information: 1-833-784-4397
- Health information 8-1-1
- Email for Novel Coronavirus information: firstname.lastname@example.org
Helpful Business Resources:
Money for Businesses
The Government of Canada is taking immediate, significant and decisive action to help Canadians facing hardship as a result of the COVID-19 outbreak.
On March 18, 2020, the Prime Minister announced a new set of economic measures to help stabilize the economy during this challenging period. These measures, delivered as part of the Government of Canada’s COVID-19 Economic Response Plan, will provide up to $27 billion in direct support to Canadian workers and businesses.
In the links above you can find information and resources for:
- Temporary Income Support for Workers and Parents
- Longer-Term Income Support for Workers
- Income Support for Individuals Who Need It Most
- Flexibility for Taxpayers
- Role of Financial Institutions
- Mortgage Default Management Tools
- Supports to Businesses
- How the Government of Canada will support Business through the Canada Account
- Helping Businesses Keep their Workers
- Flexibility for Businesses Filing Taxes
- Ensuring Businesses Have Access to Credit
- Supporting Financial Market Liquidity
As part of the Federal Government’s announcement about help for businesses, BDC is offering:
- Small Business Loan Up to $100,000 can be obtained online in as little 48 hours from time of approval.
- Working capital loan Get extra funds to bridge cash flow gaps and support everyday operations.
- Purchase Order Financing Increase your cash flow to fulfill domestic or international orders with very flexible terms.
Hubs & Groups:
Check out these grassroots communities of support. Most are on social media platforms and many include an ask/offer component. Please respect the guidelines of each group.
Esquimalt Farmers Market Online Market Place Group – An online Facebook group for vendors to connect with customers directly, outside of market hours. Vendors must be a current EFM Vendor in good standing to use the group for sales or connections.
COVID-19 Coming Together: Regional Facebook groups to help people connect to share resources, support each other, show solidarity for healthcare workers and the vulnerable, build community, and amplify social movements fighting for critical access to healthcare, housing and workers’ rights. Current regional groups: Vancouver and Victoria/Lekwungen and W̱SÁNEĆ Lands.
Mental Wellness Resources:
Your local CYMH Office
In Mission, intake hours are Tuesdays 9am – 12pm & 1pm – 3pm and the office is located at #201-7364 Horne Street. Phone number 604-820-4300.
Parents of children under 5 years old must attend intake alone (without the child present)
Parents of children 6 – 13 years old can attend with or without the child
Youth 14 – 17 years old can refer themselves without the consent of a parent OR the parent may accompany the youth to intake
Intake interviews typically take 45 minutes to one hour with a clinician and will conclude with next steps for the youth of concern.
As CYMH offices typically have waitlists of a few months or more and intakes are prioritized based on severity other options exist if you need faster support. Group support may also be available at your local CYMH office which is one way these offices address the need.
Isolating behaviours that are worsening (example – not leaving one’s bedroom in a week) should be taken seriously and may need more immediate assessment. This includes ageing parents and Seniors as well as youth. Resources available below include:
Kids Help Phone (Confidential telephone or text based counselling for youth)
1-800 SUICIDE (1-800-784-2433) For thoughts of suicide, 24 hours/day, 7 days/week
SENIORS DISTRESS LINE 604-872-1234 (retirement, stress, relocation, grief and loss, mental and emotional health)
YOUTH IN BC – online crisis response for youth up to 25 years old https://youthinbc.com
CRISIS CENTRE CHAT – online crisis service for adults (over 25 years) https://crisiscentrechat.ca
Additional Online Resources & Handouts Found Within These Websites
Anxiety Canada – www.AnxietyCanada.org
Lives in the Balance – www.livesinthebalance.org
FAMILYSMART – www.familysmart.ca/itk
Vulnerable Persons Action Team (VPAT)
Date: April 30, 2020
Title: St. Joseph’s Foodbank Message
St Joseph’s Foodbank is open and meeting the needs of current customers and welcoming new customers. We are now pre-assembling our hampers and taking the necessary precautions to ensure the safety of all during these challenging times. The hours of the Foodbank are now extended from 8:30 am-noon every first and third Thursday of the month.
Date: April 3, 2020
Title: Vulnerable Persons Action Team (VPAT) Update & COVID-19 Volunteer Opportunities.
Those looking to volunteer in Mission to assist those in need during the COVID-19 outbreak, can contact Chelsey Hogness at email@example.com or at 604-217-7598.
Vulnerable Persons Action Team Update
Some highlights from the work that the VPAT has been doing in the community:
- A COVID-19 task force has been established and they having been holding weekly Conference Calls.
- Setting up an emergency food security plan is one of the VPAT’s top priorities.
- The team has been collecting social services staff cell numbers for vulnerable people to access.
- The VPAT has been performing daily risk assessments in the community to respond to those most in need.
- The group has been connecting with Mission Community Services Society on Senior Needs.
- They are keeping track of how much food that food serving agencies have in stock.
- 5 Food Drop Spots have been identified for homeless by the VPAT. A Map is being created to outline these areas.
- The team is working to ensure that the population can obtain the food they need, especially the most vulnerable individuals including but not limited to: infants, young children and women, elderly people, homeless people, people living with HIV/AIDS and other chronic illness, disabled people, and home-bound individuals.
- The VPAT has been inquiring with restaurants and schools that have recently shut down for leftover food that could be donated for vulnerable persons/the homeless.
- Door to door services that are currently in operation and VPAT is working to keep sustained: Meals on Wheels, Starfish Backpacks prioritized with other school food programs, Food Bank, Food Centre.
- Working with local food supply companies/stores to limit stock, disallow hoarding.
- Develop a network of volunteers for food provision work including: obtaining food, preparing food, storing food and distributing food. Those looking to volunteer can contact Chelsey Hogness at firstname.lastname@example.org or at 604-217-7598.
- The Following Food Services are available:
- Copper Hall: Providing breakfast 8am – 9am M/W/Fri & Dinner 6pm – 7pm T/Th/Sun
- MY HOUSE: Open M-F 11am – 5pm for takeaway food, showers, laundry, crisis referral
- Haven: Providing 3 meals per day
- Mission Friendship Centre Society: M-F lunches via brown bag takeaway
- Food Centre: Hamper distribution available for pickup on Monday and Wednesday between 0900-1100, and Friday between 0900-1200.
- St. Joseph’s Food Bank: Drive through only, Inventory slightly down, taking guidance from Food Banks Canada. Contact Wendy Neigel (Food Bank Manager) at 778-201-5000
Date: March 23, 2020
Title: Vulnerable Persons Action Team (VPAT)
An update from the department of Social Development:
We appreciate the calls and emails of concern for our vulnerable populations in Mission which includes persons living homeless, families facing minimal income and food insecurity, shut in Seniors and other population groups.
Municipal Social Development staff collaborate with BC Housing, Fraser Health and community social service and housing agencies on action steps moving forward. A Vulnerable Persons Action Team (VPAT) has been established for Mission as an emergency response measure to act as a communication hub for core agencies providing food and urgent medical and mental health needs to vulnerable pockets of the community. The VPAT will identify resources in critical need among agencies including items, food and staff/volunteers moving forward as well as share communication and directives from BC Housing and Fraser Health.
It is important to note that at this time there is no interruption to the community food supply in mission, hoarding of items is not necessary and the lack of items on shelves impacts the exact people we are trying to assist.
20 Things We Are Doing Right Now
- A Vulnerable Persons Action Team has been established and will hold weekly conference calls (more as needed) communicating need to the public as it arises through the District website and social media channels.
- A Food Security Plan has been started looking at Access and Utilization.
- Communication has been developed with the School District on families previously accessing meal supports through the school to identify those in greatest need and offer continuation where possible.
- Identifying telephone resources for public use to assist in stress management and anxiety reduction.
- Communicating with food suppliers and grocers to ensure an ongoing and stable food supply in our grocery stores as well as strategies to store, prep and distribute meals for large groups of people if necessary.
- The Outreach walkabout teams are distributing the following items to homeless camps: food packs, soap, bottled water, hand sanitizer, information sheets (COVID-19 symptoms and emergency response phone numbers, self isolating, safer drug use, etc.), disposable gloves as well as communicating the importance of hand washing.
- Tracking the locations and numbers of people in each encampment across Mission for adequate emergency response.
- Engaging those living in encampments to establish drop sites for food and supplies moving forward.
- Delivery of hand sanitizer to camps and sustaining stock.
- Exploring a regular schedule for garbage pick up, biohazard material pick up, etc.
- Identifying critical hot spots that persons living homeless gather that can be utilized in the event of a community blackout of services (food delivery, health check insurance, etc).
- Creating signage for encampments that communicate the current situation, key contacts and numbers to call if one feels they are symptomatic.
- Creating a form that outreach teams can use to communicate with public health and keep track of symptomatic individuals.
- Ensuring adequate harm reduction supplies where possible and discouraging shared needle use.
- Exploring access to safe storage for individual possessions should quarantine be necessary.
- Exploring care options for pets for individuals should quarantine and temporary removal from pet be necessary.
- Exploring transportation options for ill individuals to quarantine sites.
- Exploring viable quarantine sites.
- Exploring frequency of outreach walkabouts and future staffing/volunteer needs.
- Establishing communication hub with social service agencies on individual pandemic strategies, increased cleaning protocols, agency skills checklists, etc.
How Can I Help?
- Donations such as feminine hygiene products, soap, toothpaste, hand sanitizer, disposable gloves, masks, baby formula, diapers, hand wipes, new and unused Tupperware and takeout containers, cleaning supplies, hydration tablets, extra food,pain relievers, stomach remedies, cough and cold medicines, fluids with electrolytes, vitamins – please contact one of the people listed below to arrange drop-off.
- Donations of food items that are not expired are valued however as food products pass through multiple hands they can be a source of contagion. Please contact specific food distribution sites for clarity on the current donation process for that specific site.
- Read and share reputable science/evidence based information such as through Fraser Health and the BC Centre for Disease Control – Stay posted on Municipal communication updates which will include call outs for volunteers and help from community as needed.
Addressing Recent FAQ’s
- Why are non-profits closed? Aren’t they in place to help people?
While the main offices of our core non-profits may be closed to limit the spread of the virus to staff and clients, the following services are still being offered:
Mission Youth House – Food takeaways, showers, laundry, crisis conversations
Mission Friendship Centre – Lunch takeaways, medical and mental health needs by appointment
Copper Hall/Hope Central – Breakfast (8am – 9am) Mon, Wed & Fri, Supper (6pm – 7pm) Tues, Thurs, Sun)
Haven in the Hollow – Shelter beds still in operation and food provided
Emergency Weather Response Beds – Still in operation
- I am seeing persons living homeless clustering together – why aren’t people keeping separated?
Thinking about the uncertainty and stress you may be experiencing, people living homeless face many more unknowns and barriers and are also experiencing stress and fear which draws people sleeping outside into closer contact for survival safety. Staff from multiple agencies are communicating the need loud and clear to maintain physical distance however it remains a personal choice as to whether a person chooses to do so. We continue to work on options for physical distancing moving forward.
- Is someone thinking about the kids who are dependent on school breakfast programs and starfish backpacks for food?
Yes, we are in communication with both the School District and Starfish Backpack Coordinator to ensure continuation of these services where possible
- Where are the drop sites for the homeless?
We do not publish the locations of these drop sites to protect the safety of the camp residents. If you are interested in donating to this need please contact one of the people below.
Chelsey Hogness email@example.com
Contact Information by Department
- Switchboard/Corporate Administration 604-820-3700 firstname.lastname@example.org
- Finance 604-820-3717 email@example.com
- Forestry 604-820-3762 firstname.lastname@example.org
- Building Inspections 604-820-3726 email@example.com
- Bylaws/Business Licence 604-820-3727 firstname.lastname@example.org / email@example.com
- Planning 604-820-3748 firstname.lastname@example.org
- Engineering 604-820-3736 email@example.com
- Public Works 604-820-3761 firstname.lastname@example.org
- Parks, Recreation and Culture 604-820-5350, #0 for Reception. email@example.com
- Mission Fire & Rescue Service (Non-Emergency) 604-820-3793 firstname.lastname@example.org
- Visitor Information Centre/Economic Development 604-820-5375 or Toll Free 1-866-814-1222 email@example.com / firstname.lastname@example.org
- R.C.M.P. (Non-Emergency, Phone Only) 604-826-7161
Media Releases and Updates
MISSION, BC—The District of Mission will begin phasing the re-opening of its Municipal Hall starting June 1 with the opening of the north door to provide in-person property tax payment service. “As we carefully plan the re-opening of civic facilities across the...
MISSION, BC—An update on the financial impacts to the District of Mission due to the COVID-19 pandemic and the measures taken to manage those impacts was delivered to Mayor and Council at last night’s Regular Council meeting. While the District is in a financially...
MISSION, BC— On May 14, the District of Mission will begin to re-open select outdoor park amenities for public use, while following the guidelines of the Provincial Health Officer and BC’s Restart Plan. Starting Thursday, sports courts including tennis courts, sports...
Recommendations for trail users on observing physical distancing minimums. If you're out and about in Mission's parks or trails, COVID-19 safety measures are still in effect, such as: Follow CDC’s guidance on personal hygiene prior to heading to trails — wash hands,...