Leisure Centre Registration Information
Mission Parks, Recreation & Culture has a wide range of program offerings. Check out our leisure guide to see what sort of programs might strike your interest. Selecting what to do is the hard part – registration is the easy part!
How to Register
- In Person – Bring the barcode of the courses you’re interested in to the Leisure Centre for processing.
- By Phone – Call with your barcode(s). Please have your credit card ready.
- By Computer – You can now register for most programs on-line using eReg. Select a program category on the left and follow the links.
Pro tip: Know the Code! Each program offered through Mission Parks, Recreation & Culture has a designated barcode number. This reference number enables fast and easy access to program information. When searching for programs you are interested in please remember to write down the code to help speed up the registration process.
Helpful Program Hints
- Please be sure to check your receipt for important information about your program.
- Programs do not run on statutory holidays such as Labour Day, Christmas Day, Thanksgiving Day & Good Friday.
- Your feedback is important. Community Feedback forms can be printed or are available at reception and provide the opportunity for you to share your thoughts on current programs or suggest program ideas.
Program Minimum Ages
For the enjoyment of all participants, children must be the correct age prior to the last day of most programs. Some exceptions may apply, please ask before registering.
Holidays & Long Weekends
For your convenience, most programs are not scheduled on statutory holidays. If you are planning to be away, please ask before registering. However, the facility is now open on most stat holidays for drop-in swimming, skating and fitness. Please call for more information.
Credits & Refunds
Programs: Pro-rated refunds may be granted, upon request, prior to the third class or 25% of the program duration, whichever is less. Some exceptions may apply to select programs prior to the start of the first class. See registration receipt for more information.
After the 3rd class, pro-rated credit/refund may be granted upon request, due to illness or injury, with a doctor’s note provided.
Single session programs, Private Lesson sessions, Personal Training sessions, Birthday Parties and Advanced Aquatics: These programs/sessions are subject to 48 hours’ notice prior to the start of the session to qualify for a refund or credit.
Club K.I.D.S. and Day Camp: These programs follow specific registration and withdraw guidelines – please call reception at 604-820-5350 for more information.
Passes: Passes will be suspended or a pro-rated refund/credit issued with valid medical note. Unexpected emergencies may also qualify for a pro-rated refund with appropriate documentation at the discretion of the Administrative Supervisor or Manager.
Merchandise: Refund, credit or exchange is permitted granted items are returned within 30 days of purchase, in new condition and with a receipt.
Course Waitlists & Cancellations
Some courses fill quickly long before their start date. Staff review the waitlists for courses and when possible will add an extra program. Please add your name to a waitlist if you are unable to register. Other courses regrettably get cancelled if registration is too low, so don’t wait until the last minute to register as you may be disappointed if your program gets cancelled.
For everyone’s safety, in the event of poor weather (snow, ice, etc.) programs may be cancelled. When registering make sure your phone number and email are correct – in the event of a cancellation, every effort will be made to contact registrants should cancellations occur.
GST is extra for all drop-in admission pricing and registered programs except for advanced aquatic training (ruled exempt) and childrens’ programs/admissions.
The District of Mission provides registration receipts for all programs and lessons at the time of payment. Please retain these receipts for your records. To replace a lost or misplaced receipt contact us and a copy of the receipt can be emailed to you.
Code of Conduct
We strive to ensure that all persons are treated with Dignity, Respect, Honesty & Fairness. It is everyone’s responsibility to report witnessed misconduct. Behaviour will not be tolerated, ignored or condoned if it is:
- aggressive, offensive, abusive or harassing
- interferes with another person’s enjoyment of the recreation facilities
- unsafe to the person or others around them.
- impedes staff’s ability to conduct business.
Together we make all recreation safe.