Report an Accessibility Concern

Our goal is to identify and remove barriers by understanding the challenges people face when interacting with City departments or facilities. We encourage anyone living in or visiting Mission to share their experiences if they:

• Encounter a barrier themselves
• Observe someone else facing a barrier

A barrier is defined as:
"Anything that hinders the full and equal participation in society of a person with a disability, including physical, architectural, technological, or attitudinal obstacles, as well as policies or practices."

If you require assistance in filling out this form, please call 604-820-3700.

Are you submitting feedback on behalf of yourself or another person?
What type of feedback are you sharing? (choose all that apply)

Report an accessibility concern:

Please describe the type of accessibility barrier you encountered. Was it physical, digital, or service-related?
Physical - Where exactly did you encounter this physical barrier?

Experience Details

To help us see exactly what you mean, you can upload photos if you have any.

Contact

Your contact information will only be used if follow-up is required. Submitting inaccurate contact details may prevent us from addressing your request.

Name

Collection and use of your personal information

Information contained on this form is collected for the purpose of determining the eligibility of applicants and may also be utilized for communication purposes related to the application process. The City of Mission is collecting this information under the authority of section 26(c) of the Freedom of Information and Protection of Privacy Act (FOIPPA). Questions about the collection, use and disclosure of information can be directed to the City of Mission c/o Legislative Services Division, 8645 Stave Lake Street, Mission, BC V2V 4L0 or 604-820-3700 or to foi@mission.ca.

Read our Accessibility Plan

The City’s new Accessibility Strategic Plan charts our path to becoming a community of acceptance, where all people are treated equitably, have barrier free access, and experience a sense of belonging.